Conquer the three C’s of patient retention: Communication, Connection and Comfort
When patients are listened to, respected and empowered, they own their decisions. As a result, they are more invested in their healthcare and are likely to follow through with treatment, which leads to better outcomes. Active listening and strong communication skills will help produce these results.
This skills builder package brings together PersonAbility™ and Principles of Health Coaching™ to provide healthcare workers with skills that are needed for professional development and success and patient connection. PersonAbility™ lays the foundation of essential skills that are crucial for career placement and advancement. Principles of Health Coaching™ builds on that foundation by broadening and strengthening skills around patient communication, engagement, and Motivational Interviewing.
Professionals or students completing a healthcare program or training in the following professions: