National Healthcareer Association

Insider Tidbit

Employers are telling us time and again that the ability to communicate, follow instructions, and show empathy, along with certification, are what they look for most in their hiring process.  

If teaching your students or employees soft skills feels like an overwhelming task, we have a great resource for making sure your MAs get what they need to succeed… from the ground up! Our simulation-based Skills Builder training takes participants through the basics of communication, then builds on that foundation to teach more advanced communication techniques for specific healthcare settings. 

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Resources for Educators

 

We recently pulled together a panel of healthcare educators for a look at how to keep students engaged in their studies, even (and especially) when classes are being conducted virtually. Implementing these recommendations will help ensure that distance learning doesn’t derail you… or your students. By including quizzes, activities, videos, and more, you can keep students engaged, even (and especially) when you’re operating purely in a distance-learning capacity. 

 


Struggling with Externships?

 

We invited higher education leaders to join us in an online forum, discussing Clinical Skills for Medical Students and how they are adjusting in the educator space to teach both simulation and externship skills. While this forum took place this summer, we felt like the takeaways were still helpful for educators as we ease into the fall semester.  

 

They tackle topics like:  

  • How to keep students engaged in an online setting (More great ideas in the “NHA Your Way” webinar) 
  • What tools are being used to take the place of clinical skills and labs
  • How to handle skills gaps in light of the shift in learning environments

Resources for Employers

 

When it comes to running a profitable medical facility, employee retention rates matter. Not only does high turnover affect your bottom line, but it also disrupts any efforts towards streamlining processes and establishing a solid company culture. 

 

As a healthcare employer, it may seem like a catch-22. If you invest in your MAs and help them enlarge their skill set, they may feel more confident to pursue other jobs outside of your establishment. But if you don’t provide some kind of career advancement plan, your MAs may get discouraged and burn out. (And pursue other jobs outside of your establishment.)  

 

The good news is, when you invest in your front lines, everyone wins. But how?  

 

What’s the solution?  

It’s no secret that MAs struggle in pursuing career opportunities beyond their current roles. Four elements come into play:

  1. Shortage of time
  2. The cost of pursuing additional education
  3. Lack of support
  4. A complicated process

What You Can Do to Help  

 

In today’s healthcare environment, allied health workers are needed more than ever to help carry the load of patient care. Medical institutions are struggling to balance workload and profitability. 

 

In “Giving Your MAs a Reason to Stay,” our industry insider talks about how implementing a career ladder program increased the retention rate of their medical assistants and brought fresh energy to their team.

WATCH "GIVING YOUR MAs A REASON TO STAY"