NHA was honored to not only attend, but to participate in multiple industry panel discussions at this summer’s Student Affairs Administrators in Higher Education (NASPA) sesssion and the National Association of Chain Drug Stores (NACDS) Total Store Expo. Both conferences focused on current pharmacy technician workforce topics and the role they play in optimizing care within the pharmacy profession.
It is well understood within the industry that pharmacy technicians have long been critical members of the pharmacy team. Technician education, certification, and registration have been a key point in pharmacy policy for the last decade or longer. Additionally, as pharmacists’ roles have evolved to include more clinical activities, there has been an increasing emphasis on utilizing pharmacy technicians to ease workflow challenges.