Your Turnkey Medical Assistant (MA) Onboarding & Career Development Solution

Partnering with you to recruit, retain and reskill your MAs

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Medical Assistant Workforce Solutions to Complete Your Orientation, Onboarding & Career Pathway Program

By partnering with National Healthcareer Assocation (NHA) and our Healthcare Workforce Solutions team, you’ll gain an end-to-end solution comprised of innovative medical assistant learning resources, nationally-accredited certification, and career development tools designed to ensure practice readiness and improve patient care.

Design Your Program

Orientation
(On-the-Job Training)

Supports standardized practice across facilities through a ready to implement Evidence Based Onboarding Program to train and orient that is scalable, enhancing the onboarding experience, supporting the pipeline, and preparing staff to work at the top of their scope.

Career Path

Provides a path for career advancement, increase retention, helps healthcare systems support career growth goals of employees and career satisfaction.

Clinical Professional Development Ladder

Promotes professional growth within the role through recognition and rewards programs that offer consistent promotion pathways that can be scaled across healthcare facilities to reduce turnover, sick time, decreased use of agency staff, and improves workforce satisfaction.

Core Learning

Foundational knowledge and concepts to build higher-level critical thinking skills for your staff.

Clinical & Administrative Competency-Based Skills

Learn and practice the top skills employers identified as critical for an MA.

Professional Skills

Master essential skills including positive patient communication, engagement, professionalism, and team success.

Certified Clinical Medical Assistant (CCMA) Exam Preparation & Certification

National NCCA-accredited clinical medical assistant certification to validate knowledge.

Employee Recruitment & Retention

NHA’s Job Board to post job openings and search for the right candidates.

Drive Positive Outcomes for MA Staff & Your Employee Training Program

See How

Efficient Employee Onboarding and Training

+ Save time and resources knowing your new hires can get up to speed quickly

+ Flexible package options designed to scale to your current and future program and clinical outcome needs

+ Establish a standardized approach to employee training and upskilling across the organization

Streamline Implementation

+ Onboarding and implementation specialists seamlessly integrate NHA’s products to your program

+ Facilitator toolkit of instructor resources included with every implementation

High Quality, Engaging Learning Materials

+ Interactive learning and application to replicate real-world situations

+ Practice assessments demonstrate mastery of the knowledge and skills learned

+ Integrated analytics help you assess employee progress, performance and remediation

Create Career Pathways

+ Minimize employee turnover and burnout by providing career-building training and professional development

+ Showcase value in career development and upskilling through continuing education and opportunities for job advancement

The Importance of Hiring Job-Ready Medical Assistants

An NHA-enhanced program means successful, certified MAs that are ready to put their knowledge and skills into practice.

Since 1989, NHA has:

Enabled over 800 healthcare employers to address workforce shortages and improve retention
Guided over 1.3 million professionals to effectively transition to the workplace and achieve their full potential

"We’ve taken a comprehensive approach, and NHA has been an incredible collaborator with us on this program every step of the way. They’re accountable, adaptable, and most importantly – successful – in terms of helping us train and certify talented medical assistants that care, do great work, and want to stay with us for the long term."

Brandi Burgin
IU Health

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89%

of users feel it would be difficult or impossible to replace NHA's contribution

87%

of institutions require certification for medical assistants (up 30% from 2021)

*Source: 2024 Industry Outlook