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Tips to Help Reduce Medical Assistant Turnover

Indiana University Health (IU Health) employs nearly 40,000 people, including approximately 1,000 medical assistants that support patient care across IU Health hospitals, urgent care facilities, and physician offices. When high medical assistant turnover caused operational and financial problems, IU Health, and Brandi Burgin, Organizational Learning and Talent Development Consultant at IU Health, designed a medical assistant career ladder program. Watch this on-demand webinar to learn more about what made this program so successful. 

Features of the career ladder covered in this webinar include: 

New Pay Tiers

Creative Benefits

NHA's CCMA Certification

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