NHA is excited to offer live remote proctoring (LRP) as a testing option for your candidates, allowing them to securely take NHA’s eight nationally accredited certification exams remotely from their homes.
With LRP, you can provide your candidates a safe, socially distanced testing option under the secure virtual supervision of a third party live remote proctor—provided by our partner, PSI—relieving your institution of the burden of proctoring or needing to wait for testing centers to re-open.
Live remote proctoring is when a proctor actively watches a candidate throughout their exam with the use of an online connection and web camera. The tester can be located anywhere they have a secure internet connection and a web camera.
Yes, NHA’s accrediting body, National Commission for Certifying Agencies (NCCA), has accepted our application and is granting approval for NHA to offer live remote proctoring (LRP) as a testing option for all eight of our nationally accredited certification exams, including ExCPT.
NHA is currently waiving fees associated with LRP to help during these unprecedented times.
No, LRP is only able to be delivered through secure third party vendors such as PSI, who are trained, certified and enabled with special technology (AI, facial recognition/tracking, etc.) to be able to securely monitor exams remotely. School personnel will not be required or allowed to proctor LRP exams and should not engage in any form of remote proctoring exam set up for institution onsite testing.
NHA continually evaluates the ever-changing COVID-19 situation with our schools and testing sites, remaining in close contact with our partners to provide needed resources and ensure testing best practices. Our desire is that all students have the ability to sit for their certification exams.
LRP is currently an available testing option for your candidates, allowing them to securely take NHA’s eight nationally accredited certification exams remotely from their homes.
With LRP, you can provide your candidates a safe, socially-distanced testing option under the secure virtual supervision of a third party live remote proctor—provided by our partner, PSI—relieving your institution of the burden of proctoring or needing to wait for testing centers to reopen.
Providing you with your exam results is our highest priority at NHA. As always, candidates sitting for an online exam will receive results within 1-2 business days. An email will be sent when results are posted to your account.
Below are the steps to reschedule:
NHA has continued to evaluate the ongoing circumstances resulting from COVID-19 that may prevent access to hands-on practice and externship requirements for Medical Assisting, Phlebotomy and EKG candidates. To serve our candidates’ best interests, we are extending the eligibility deadline an additional 90 days, allowing a total of 180 days (from date of passing the exam) for candidates to complete the requirements.
Once candidates complete these requirements, they will need to provide proof of completion to their organization/school. When the school receives proof of completion from the candidate, the school should contact NHA and we will release the candidate’s certificate and ensure employers can verify the candidate as an active certificate holder.
For Exam Candidates:
Please ensure you complete eligibility and/or externship requirements based on the exam(s) you challenged, within 180 days of your NHA test date. This is not only a requirement for certification but also an important aspect of preparing for your future career. See below for additional details regarding Phlebotomy and EKG requirements:
At the time you provide proof of completion to your school (within 180 days from your test date), your school will contact NHA to release your certificate. This will ensure employers can verify your active certification. Please remember this is a 2-year credential beginning on the day you passed the exam.
NHA’s Certification Governing Board has responsibility and oversight of all certification and recertification requirements and eligibility standards deemed critical to achieving the credential. At this time, the Board is not considering alternative means of demonstrating these live requirements (e.g. waiving or reducing the quantity performed and/or allowing the use of simulation).
Demonstration of these additional eligibility requirements is an important aspect of a high-quality national certification—the type of certification schools and candidates deserve. Additionally, employers have the expectation that candidates with these credentials will enter the job qualified and ready to perform these skills. We will continue to monitor the evolving situation and will communicate any updates here.
All of NHA’s certification preparation resources, pharmacy technician resources and assessment-based certificate training resources are designed to easily supplement curriculum and are accessible online. In addition, these resources allow for robust reporting for candidates and administrators. Please contact your certification specialist for more information and they would be happy to provide more detail and support.
NHA provides world-class analytics with our innovative online products, Vitals and Performance 360™. NHA also has a Client Experience team to help customers implement a smooth transition to a temporary online format. This can help you gain visibility to your students’ progression in the product. One of our Client Experience Partners will walk you through the process and help to ensure a smooth transition. Please contact your certification specialist for more information and they would be happy to provide more detail and support.
If your institution is transitioning to an online format, please contact your Certification Specialist for more information. We are experts at delivering NHA products online. NHA has a Client Experience team to help customers implement a smooth transition to a temporary online format.