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6 Strategies to Keep Best Talent | Improve Patient Outcomes | NHA

Written by National Healthcareer Association | Jan 17, 2024 9:39:33 PM

The healthcare industry is plagued by high turnover rates, which significantly affect both patient care and the operations of healthcare facilities. The emotionally taxing and demanding nature of healthcare jobs often drives professionals to seek other opportunities. High turnover also affects the morale of remaining staff, increases workload, and can lead to a decline in patient care quality.

To mitigate healthcare turnover, facilities must implement effective retention strategies. This includes understanding the reasons for healthcare professional turnover and adopting retention ideas for healthcare employees. Employers must explore how to retain employees in healthcare, focusing on creating a supportive work environment that values and invests in its staff, ultimately contributing to a stable and efficient healthcare system.


The Importance of Employee Retention

Healthcare organizations need help retaining skilled professionals, as the demanding nature of the industry often leads to burnout and high turnover rates. A stable workforce is crucial for the financial stability of a healthcare facility and ensures the delivery of quality patient care. When healthcare facilities maintain cohesive teams that work efficiently together, it results in improved patient outcomes and significant cost savings. These savings can then be allocated to other areas to enhance patient care further.

To address the challenge of retaining talent, healthcare organizations must navigate a competitive job market and implement effective retention strategies. This includes implementing retention ideas such as offering competitive compensation packages, providing opportunities for professional development, and fostering a positive work environment that supports staff well-being. By taking these proactive steps, healthcare organizations can create a workplace that not only attracts top talent but also retains it, ultimately contributing to the organization's success and the betterment of patient care. This approach aligns with the best practices for maintaining employees in healthcare and offers practical retention ideas for healthcare employers.

Six Ways to Reduce Turnover & Retain Allied Healthcare Professionals

1. Build a Strong Onboarding Plan

A strong onboarding plan is crucial for allied healthcare employers, directly impacting employee retention, performance, and overall organizational success. One of the main reasons for healthcare professional turnover is a need for proper onboarding and support during the initial stages of employment. A robust onboarding process ensures new hires understand their roles, feel supported, and align with the company culture, leading to higher retention, job satisfaction, and performance. Research has shown that effective onboarding can improve employee retention by 82% and productivity by over 70%.

A robust onboarding plan is necessary for healthcare employers to comply with regulations and provide the best possible care to patients. It is also crucial for creating a positive organizational culture, which is essential for attracting and retaining top talent. Investing in a strong onboarding process is not just a best practice; it is necessary for reducing turnover, improving employee performance, and providing the highest standard of care for patients in the highly regulated healthcare industry.


2. Invest in Continuous Learning

Healthcare employers must prioritize ongoing education and training to ensure their workforce delivers high-quality patient care. Emphasizing active and immersive learning resources, such as those offered by National Healthcareer Association (NHA), can significantly enhance the learning experience for healthcare professionals. These resources provide practical, hands-on experiences crucial for skill development in the healthcare field. Ongoing education and training opportunities increase employee engagement and satisfaction. A Gallup study found that 70% of employees who strongly agree they have had opportunities at work to learn and grow in the last year are more likely to stay with their current employer. Healthcare employers who invest in their employees' professional growth can improve patient care and foster a positive work environment.


3. Create Scalable Career Ladder Programs

Creating clear career paths is crucial for retaining healthcare employees, fostering growth and job satisfaction, and attracting top talent seeking long-term opportunities. These programs promote recognition and achievement, motivating employees to excel. By investing in career ladder programs, allied healthcare employers can cultivate a skilled, competent, and satisfied workforce committed to delivering high-quality patient care. Developing career ladders is essential for retaining top employees and fostering a positive work environment that supports the professional development and well-being of healthcare professionals. This investment in employee growth and satisfaction ultimately contributes to the overall success and advancement of the healthcare industry.


4. Adopt Scheduling Best Practices & Flexibility

According to a survey, participants in the healthcare industry with flexible schedules were found to have more control over their workload, reducing work-related stress. A flexible scheduling system can improve healthcare staff's job satisfaction, work-life balance, employee engagement, and retention rates. To address these challenges, HR leaders should consider adopting a scheduling system that is flexible, easily accessible, and healthcare-specific, empowering allied healthcare professionals to self-schedule, choose varying shift lengths, quickly request time off, and swap shifts with their coworkers when needed. This approach can improve work-life balance and reduce burnout, leading to better staff retention.


5. Prevent Employee Burnout

Preventing burnout in healthcare workers is of utmost importance for allied healthcare employers. Burnout can significantly impact the well-being of healthcare professionals and the quality of patient care. Studies show that an alarming 76% of healthcare workers suffer from exhaustion and burnout, which costs the industry $4.6 billion for physician burnout and $14 billion for nurse burnout annually. Symptoms of healthcare burnout include workflow frustration, long hours, sleep deprivation, and financial stress. However, technology can be vital in streamlining workflows, allocating resources efficiently, simplifying tasks, and providing wellness tools to healthcare workers when implemented suitably. It's crucial to balance leveraging technology to improve healthcare delivery while ensuring it doesn't harm providers' well-being.

6. Monitor Profit and Loss (P&L) & Utilize Metrics

Allied healthcare employers can promote accountability and engage employees in understanding the organization's financial health by being open about its financial performance and its effects on the overall operation. Employers can provide regular financial updates, explain key metrics, and demonstrate how these metrics align with the organization's goals. This transparency will help employees see the link between their work, the organization's financial performance, and professional development. Knowledge of the organization's financial health can also aid employees in identifying opportunities for growth and give them a sense of job security. Employers can provide training and resources to help employees comprehend financial statements and how their roles contribute to the organization's success, fostering ownership and encouraging them to contribute actively.


NHA's Solution for Retention

NHA plays a vital role in healthcare education and certification, actively supporting the professional growth of healthcare workers and ultimately improving patient care. With a focus on learning, practicing, and assessing essential skills, NHA offers customized learning resources that are designed to empower healthcare professionals. These resources include comprehensive study materials and interactive modules, providing healthcare workers with the tools they need to excel in their specific roles.

Career pathing is integral to employee retention. NHA can help employers develop flexible career paths[CS1] and professional ladder resources for healthcare workers, empowering them to reach their career aspirations and contribute to the betterment of the healthcare industry.

Finally, healthcare employers can significantly reduce turnover and improve employee retention by implementing effective strategies that address the unique challenges healthcare professionals face. A strong onboarding plan is essential to help new hires integrate into their roles and feel supported from the start. Providing ongoing learning and training opportunities is crucial to enhancing employee skills and knowledge, ultimately leading to improved quality of patient care. Scalable career ladder programs offer clear paths for professional growth and advancement, attracting and retaining top talent. Flexible scheduling practices can improve work-life balance and reduce burnout among healthcare workers. Engaging employees in understanding the organization's financial health fosters a sense of ownership and job security. By addressing these areas, healthcare employers can build a skilled, competent, and satisfied workforce committed to delivering the best possible patient care.

NHA partners with healthcare employers to improve employee retention and patient outcomes. NHA offers tailored learning resources for healthcare professionals. By investing in NHA's resources and certification programs, employers demonstrate a commitment to staff growth and the advancement of the healthcare industry. Learn more.