BACK BY POPULAR DEMAND....How to Win the Recruitment and Retention Battle for Medical Assistants

Healthcare employers are facing a shortage of qualified medical assistants. At this webinar, learn how to discover—and keep—the best talent. Employers who missed our October webinar are asking to attend this exciting webinar!

Event countdown

December 13, 2021 | 11 a.m. Central

December 13, 2021 11:00:00
Today’s shortage of qualified Medical Assistant graduates has created a tight labor market for this profession. Healthcare employers often ask:


Where do we go to recruit top MA talent?


Should we create our own internal hiring pipeline,

or do we only compete in the open market?


Should we grow our own talent by creating an apprenticeship program?

Recruitment and retention rates matter

Not only does high turnover impact the bottom line, but it disrupts any efforts towards streamlining processes and patient satisfaction.

As a healthcare employer, it can seem like a catch-22. If you invest in your frontline healthcare staff, they may feel more confident to pursue other jobs outside of your organization. But, if you do not outline a career advancement plan, your care team members may get discouraged and leave.


Meet Our Hosts: Kristle Funke

Kristle Funke is the Director of Partnerships for the National Healthcareeer Association (NHA) and a speaker for industry events. For the past twelve years, Kristle has partnered with educational institutions and employers throughout the country to implement health care products and solutions for the most in-demand professions. She is the author of a highly referenced article titled “My 200 Hours with Medical Assistant Educators and Employers". Kala Steffen is the Business Development Manager at the National Healthcareer Association (NHA) overseeing NHA’s Training Products and Learning Resource Initiatives.

Kala Steffen

Kala has over 15 years of experience in working with both educational institutions and employers across the nation to develop and implement recruitment, retention, professional development, and training initiatives.