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The New Normal Playbook


Healthcare today is far different than it was at the start of 2020 due to COVID-19. During this webinar, which is now available on-demand, you will learn about how the healthcare system has adapted in the midst of this pandemic. 

Featuring two representatives from major health systems, our experts identify the changes that have taken place in their health organizations as a result of COVID-19. Some of the discussion points covered in this continuing education offering include:   

  • New workflows that were put into place as a result of the novel coronavirus,
  • Creative staffing solutions in response to COVID-19
  • The role of telehealth and virtual visits both pre and post COVID-19
  • Techniques to reduce staff stress and to build morale
  • Workflows post COVID-19
  • Lessons learned
If you hold an NHA certification, you can earn continuing education credit by taking the quiz, which will be available on May 29, 2020 when you log into your account





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