--- title: "The New Normal Playbook: The Changing Landscape of Health Systems in Response to COVID-19" description: The Changing Landscape of Health Systems in Response to COVID-19 image: https://info.nhanow.com/hubfs/The-New-Normal-Playbook_700.jpg --- [![Learning-Leading-Logo2](https://info.nhanow.com/hs-fs/hubfs/Learning-Leading-Logo2.jpg?width=360&name=Learning-Leading-Logo2.jpg "Learning-Leading-Logo2")](https://info.nhanow.com/learning-leading-blog) - [Trends & Data](https://info.nhanow.com/learning-leading-blog/tag/trends-data) - [Trends & Data](https://info.nhanow.com/learning-leading-blog/tag/trends-data) - Access - [access 2021](https://info.nhanow.com/learning-leading-blog/tag/access-2021) - [access 2020](https://info.nhanow.com/learning-leading-blog/tag/access-2020) - [access 2019](https://info.nhanow.com/learning-leading-blog/tag/access-2019) - [access 2018](https://info.nhanow.com/learning-leading-blog/tag/access-2018) - [access 2017](https://info.nhanow.com/learning-leading-blog/tag/access-2017) - [Vantage Point](https://info.nhanow.com/learning-leading-blog/tag/vantage-point) - [Allied Advocacy](https://info.nhanow.com/learning-leading-blog/tag/allied-advocacy) - [In Practice](https://info.nhanow.com/learning-leading-blog/tag/in-practice) - [Webinars](https://info.nhanow.com/nha-resource-center) - ##### [Webinars](https://info.nhanow.com/learning-leading-blog/topic/webinars) - ##### [COVID](https://info.nhanow.com/learning-leading-blog/topic/covid) # [The New Normal Playbook: The Changing Landscape of Health Systems in Response to COVID-19](https://info.nhanow.com/learning-leading-blog/the-new-normal-playbook-the-changing-landscape-of-health-systems-in-response-to-covid-19) Michelle Heller - May 13, 2020 - - - ![The-Changing-landscape-of-health-systems-in-response-to-COVID-19](https://info.nhanow.com/hs-fs/hubfs/The-Changing-landscape-of-health-systems-in-response-to-COVID-19.jpg?width=1500&height=700&name=The-Changing-landscape-of-health-systems-in-response-to-COVID-19.jpg) Healthcare today is far different than it was at the start of 2020 due to COVID-19. During this webinar, which is now available on-demand, you will learn about how the healthcare system has adapted in the midst of this pandemic.  Featuring two representatives from major health systems, our experts identify the changes that have taken place in their health organizations as a result of COVID-19. Some of the discussion points covered in this continuing education offering include:    - New workflows that were put into place as a result of the novel coronavirus, - Creative staffing solutions in response to COVID-19 - The role of telehealth and virtual visits both pre and post COVID-19 - Techniques to reduce staff stress and to build morale - Workflows post COVID-19 - Lessons learned **If you hold an NHA certification, you can earn continuing education credit by taking the quiz, which will be available on May 29, 2020 when you [log into your account](https://certportal.nhanow.com/). **     ![email](https://cdn2.hubspot.net/hub/3842749/hubfs/email.png?width=100&height=104&name=email.png "email") ### SUBSCRIBE TO OUR BLOG ####  ![Download the 2020 access Industry Journal](https://info.nhanow.com/hs-fs/hubfs/campaigns/2020/access%202020/Download%20the%202020%20access%20Industry%20Journal.jpg?width=843&name=Download%20the%202020%20access%20Industry%20Journal.jpg)  ## Most Popular - Jun 22, 2026 3:07:58 PM | - John Wolfe ### [From Classroom to Clinic: How NHA SkillsBuilder Learning Resources Close the Gap and Keep Students Coming Back](https://info.nhanow.com/learning-leading-blog/from-classroom-to-clinic-how-nha-skillsbuilder-learning-resources-close-the-gap-and-keep-students-coming-back) - Jun 4, 2026 2:50:12 PM | - National Healthcareer Association ### [NHA’s 2026 Advocacy Progress: Building the Allied Health Workforce Pipeline](https://info.nhanow.com/learning-leading-blog/nhas-2026-advocacy-progress-building-the-allied-health-workforce-pipeline) - Mar 12, 2026 12:41:39 PM | - John Wolfe ### [Top 5 Ways NHA Helps Educators Build Stronger Pharmacy Technician Programs](https://info.nhanow.com/learning-leading-blog/top-5-ways-nha-helps-educators-build-stronger-pharmacy-technician-programs) ![email](https://cdn2.hubspot.net/hub/3842749/hubfs/email.png?width=100&height=104&name=email.png "email") ### SUBSCRIBE TO OUR BLOG ## Recommended for you ### [From Classroom to Clinic: How NHA SkillsBuilder Learning Resources Close the Gap and Keep Students Coming Back](https://info.nhanow.com/learning-leading-blog/from-classroom-to-clinic-how-nha-skillsbuilder-learning-resources-close-the-gap-and-keep-students-coming-back) ### [NHA’s 2026 Advocacy Progress: Building the Allied Health Workforce Pipeline](https://info.nhanow.com/learning-leading-blog/nhas-2026-advocacy-progress-building-the-allied-health-workforce-pipeline) ### [Top 5 Ways NHA Helps Educators Build Stronger Pharmacy Technician Programs](https://info.nhanow.com/learning-leading-blog/top-5-ways-nha-helps-educators-build-stronger-pharmacy-technician-programs) [![nha-logo-abbreviated](https://info.nhanow.com/hs-fs/hubfs/brand-resources/logos/nha-logo-abbreviated.png?width=350&name=nha-logo-abbreviated.png "nha-logo-abbreviated")](https://nhanow.com) - [For Secondary Educators](https://www.nhanow.com/secondary-educators) - [For Post-Secondary Educators](https://www.nhanow.com/postsecondary-educators) - [For Employers](https://www.nhanow.com/employers) - [Industry Advocacy](https://www.nhanow.com/about-nha/industry-advocacy) - [About NHA](https://www.nhanow.com/about-nha) - [News Center](https://info.nhanow.com/mediacenter) - [Learning + Leading Blog](https://info.nhanow.com/learning-leading-blog) - [Help Center](https://www.nhanow.com/resources/support/help-center) - [NHA FAQ’s](https://info.nhanow.com/faqs) - [Privacy Policy](https://auth.nhanow.com/policy.html) - [Terms of Use](https://www.nhanow.com/terms-of-use) - [Notice to California Residents](https://auth.nhanow.com/policy.html#privacy_information_ca) Copyright© 2024 National Healthcareer Association. 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