How to use your NHA account

These documents will help you, as an institution user (exam proctor, trainer, instructor, administrator, director, etc.), manage your NHA account.

If you are helping an exam candidate or certificate holder, you can find all of their resources on the tools for exam candidates and tools for #NHAcertified professionals documents page.

Page Contents (click any title to jump to that section of the page):

  1. Preparing and Registering Candidates for the Exam
  2. Proctoring the Exam and Exam Day Troubleshooting
  3. Exam Guides and Resources
  4. What Comes After the Exam?
  5. Posters, Brochures, and Other Resources to Print and Share
  6. NHA Other Learning Resources

Preparing and Registering Candidates for the Exam

Important Documents

Video Tutorials for Instructors and Directors:


PDF How-to Guides for Instructors and Directors:

PDF How-to Guides to Share with Exam Candidates and Learners:

Video Guides and Overviews for Exam Candidates and Learners:

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Proctoring the Exam and Exam Day Troubleshooting

Manuals for Exam Proctors:

Step-by-step How-to Guides for Exam Proctors:

Video Guides for Exam Proctors:

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Exam Guides and Resources

General Resources for Instructors and Directors:

NHA Exam Guides:

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What Comes After the Exam?

Candidates who pass their exam will need to renew their certification every two years (unless it is provisional) to keep their credential current. You can help your candidates be prepared for renewing by sharing the resources below.

Resources About Renewing Certification:

Each state may have specific CE requirements that affect which courses they accept. Before completing NHA CE, certificate holders should check the rules or regulations of the licensing or regulatory agency of their state. NHA generally accepts CE from other sources; if you have a question about a specific course, please contact NHA.

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Posters, Brochures, and Other Resources to Print and Share

Downloadable Brochures:

Resources for the classroom: 

Resources about certification success – How to talk about the value of certification:

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Other Learning Resources

Essential Soft Skills Developers

PharmaSeer™ 

Other Learning Resources

Accreditation and Resource Maps

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