Stay current on COVID-19 developments by viewing regular updates and answers to your most frequently asked questions. 


COVID-19 continues to challenge the healthcare education landscape. Some programs have created new hybrid learning pathways to ensure the safety of their students, and others have made the choice to remain entirely remote. Through it all, NHA continues to be fully invested in the success of your programs, your students and your staff.




Eligibility and Externship Reminders 


NHA has continued to evaluate the ongoing circumstances resulting from COVID-19 that may prevent access to hands-on practice and externship requirements for Medical Assisting, Phlebotomy and EKG candidates. To serve our candidates’ best interests, we will be extending the eligibility deadline an additional 90 days, allowing a total of 180 days (from date of passing the exam) for candidates to complete the requirements. 


Once candidates complete these requirements, they will need to provide proof of completion to their organization/school. When the school receives proof of completion from the candidate, the school should contact NHA and we will release the candidate’s certificate and ensure employers can verify the candidate as an active certificate holder.


Read our full statement here.


For Exam Candidates:

Please ensure you complete eligibility and/or externship requirements based on the exam(s) you selected, within 180 days of your NHA test date. This is not only a requirement for certification but also an important aspect of preparing for your future career. See below for additional details regarding Phlebotomy and EKG requirements:

  1. Phlebotomy Technician Certification (CPT): Each candidate for the CPT certification must be able to provide evidence that he/she has successfully performed a minimum of thirty (30) venipunctures and ten (10) capillary sticks on live individuals.
  2. EKG Technician Certification (CET): Each candidate for the CET certification must be able to provide evidence that he/she has successfully performed a minimum of ten (10) EKGs on live individuals

At the time you provide proof of completion to your school (within 180 days from your test date), your school will contact NHA to release your certificate. This will ensure employers can verify your active certification. Please remember this is a 2-year credential beginning on the day you passed the exam.


COVID-19 has impacted a lot this year, but don’t let it impact the path to achieving certification and accessing a better future in healthcare!


The good news is there are options available to safely and securely take the certification exam.


This year, COVID-19 has presented unexpected barriers at times for candidates to sit for certification exams in person, and NHA is committed to helping eligible candidates safely and securely take the exam. At NHA, we feel a shared responsibility to help students reach their potential as they pursue and enter careers in allied healthcare.


We have established multiple ways to securely take any of our eight nationally accredited certification exams.


Chromebook Update: We are excited to share that PSI Live Remote Proctoring is now compatible with Chromebook operating systems. We know many of our partner institutions leverage Chromebooks, produced by various manufacturers, for student use and we have worked closely with PSI to make the use of Chromebook operating systems possible.


Updated Resources: To support our partners and their candidates in leveraging Live Remote Proctoring we have created or updated the following resources:



Certification is a critical step in the career journey of frontline healthcare professionals.


We have a shared passion with educators like you because becoming #NHAcertified can open new prospects when it comes to job placement, increases in pay and opportunities for aspiring allied healthcare workers to continue climbing a career ladder.


We have compiled our most popular resources to help you and your students achieve success in today’s online and hybrid learning environments.


Explore our most popular resources to help you and your students achieve success.

  • Use our simulation learning products to enhance your programs
  • Use our interactive online exam preparation materials as study tools
  • Get personalized remediation recommendations in a few clicks with NHA P360 VitalsTM
  • Hear from other instructors as they share tips and tricks in our many free webinars
  • Find free downloads and other shareable content to use in-person or virtually


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