Top skills you need to be an effective Medical Administrative Assistant

Medical administrative assistants (CMAAs) work directly with their patients every day and make a real difference in the quality of care their patients receive. These allied health professionals perform administrative tasks that help healthcare offices run smoothly, and play an important role in the patient experience as they are usually the patient’s first point of contact.

Here are some of the top skills employers seek to succeed as a medical administrative assistant.

 Ready to master the technical and job-ready knowledge that’s demanded in this important healthcare role? MA SkillsBuilder™: Admin can help develop key skills to handle front and back-office responsibilities.

  • May 13, 2022 |
  • National Healthcareer Association

CCMA vs. CMAA: What's the difference and why get both?

Certified Clinical Medical Assistant (CCMA) and Certified Medical Administrative Assistant (CMAA) are credentials that show employers that you’re qualified to fill the role of a medical assistant or medical administrative assistant. However, there are distinct differences between these two NHA certifications — and strong reasons to achieve both.

  • May 9, 2022 |
  • National Healthcareer Association

Severe Car Accident Survivor Reflects on Importance of Essential Soft Skills in Health Care

"Nobody teaches us to be a patient."
— Kathy Torpie, Psychologist, Author, International Health Care Speaker

A tragic head-on collision with a drunk driver changed Kathy Torpie's life forever.

At the beginning of her story, Kathy asks you to imagine waking up in intensive care, your eyes so swollen you can’t see, your jaw is wired shut and you can feel a machine forcing air through a tube in your throat.

  • February 14, 2022 |
  • National Healthcareer Association

NHA provides certification tools, Alabama teacher & students provide the talent

“These students will go into the world, they’ll have an impact in healthcare, and they’ll be able to alleviate some of the burden on providers right now. To provide well-qualified staff in high-demand fields is very fulfilling!”
— Andrea Maddox, Healthcare Academy instructor at Chelsea High School, Alabama

  • February 8, 2022 |
  • Jordan Chapman

Employer Must-Do's to Recruit & Retain Quality Medical Assistants

Editor's Note: This is the last in a three-part series highlighting MA SkillsBuilder: Clinical, an NHA product launching in February 2022.

The previous two installments of this series (found here and here) focus on the ongoing Medical Assistant (MA) staffing shortage and the time, dedication and perseverance it takes to achieve skills mastery in the profession. However, if MAs are overworked due to staffing issues and are experiencing burnout, employers are at risk of high turnover rates and cannot retain qualified help.

It’s NHA’s business to speak to allied health workers, employers and physicians, and we consistently hear that physicians cannot do their jobs well without highly qualified MAs. They’re described as vital care team members who promote efficiency, joy and successful clinical outcomes.

  • January 13, 2022 |
  • National Healthcareer Association

The What and When to the WHO's release of ICD-11 and How it Affects You

The World Health Organization (WHO) released a new International Classification of Diseases (ICD-11) that took effect on Jan. 1, 2022, and will be important to billing and coding professionals. The United States does not have a set transition date for officially adopting ICD-11 and its Clinical Modification (ICD-11).

  • January 4, 2022 |
  • National Healthcareer Association

MA SkillsBuilder: Clinical — NHA's solution for MA skills gap

Editor's Note: This is the second in a three-part series that focuses on MA SkillsBuilder: Clinical, a new product to launch in February 2022.

Choosing to enter the medical assistant profession is an inspirational move that illustrates heart, compassion, and care for the individuals around you and those who live in your community. The medical assistant role, though — as any MA will tell you — is a difficult one. It requires perseverance and a skills mastery that only time and dedication can solidify. 

  • November 22, 2021 |
  • National Healthcareer Association

Beating Burnout: Overcoming MA Staffing Shortages With Career Ladder Programs and More

Editor's Note: This is the first in a series of three articles that focuses on medical assistant recruitment and retention. Later articles will reveal information about a new product due to launch in February 2022 — MA SkillsBuilder: Clinical.

Since COVID-19 vaccine distribution began in the United States on Dec. 14, 2020*, more than 427 million doses have been given with about 192 million people fully vaccinated. Still, healthcare employers are squeezed for well-trained allied health professionals, especially qualified medical assistants.

  • November 9, 2021 |
  • National Healthcareer Association

Technician Recognition is on the Rise

Editor's Note: Pharmacy Technician Day is Oct. 19! The following editorial was written by Jessica Langley-Loep, executive director of education and advocacy at NHA, on her recent attendance of the NCPA Annual Convention and in celebration of Pharmacy Technician Day.

  • October 18, 2021 |
  • National Healthcareer Association

Apple Valley High CTE Program: Persistence Pays Off

CTE Teacher Builds Region’s First Certified Medical Assistant Path for High School Students 

  • October 13, 2021 |
  • National Healthcareer Association

In Their Own Words: NHA Career Bridge Scholarship Winners Share Their Stories

Oluwafemi Awomoyi, Certified Clinical Medical Assistant (CCMA)

As an immigrant from Nigeria, Africa, seeing my people die from diseases that are preventable or even insignificant to the Western world was always a difficult pill for me to swallow. In one fateful weekend during my teenage years, I lost my three-year-old cousin. She died of pneumonia. I can still picture her twin brother crying inconsolably, witnessing his best friend weak and gasping for air before she died. She could have survived with just a simple shot of the pneumococcal vaccine. That day, as I was feeling angry at the world, I decided that I would go the distance to prevent other unnecessary losses of life. I would become a renowned physician.

  • September 29, 2021 |
  • National Healthcareer Association
email

SUBSCRIBE TO OUR BLOG

 Blog-download-imbed-3 

Most Popular

  • May 13, 2022 11:57:00 AM |
  • National Healthcareer Association

Top skills you need to be an effective Medical Administrative Assistant

  • May 9, 2022 11:52:29 AM |
  • National Healthcareer Association

CCMA vs. CMAA: What's the difference and why get both?

  • Feb 14, 2022 8:55:25 AM |
  • National Healthcareer Association

Severe Car Accident Survivor Reflects on Importance of Essential Soft Skills in Health Care

email

SUBSCRIBE TO OUR BLOG

Recommended for you