Often when people visit their local pharmacy, they assume that all the person behind the counter does is dispense medications. While that’s certainly a vital part of the job, the pharmacy technician’s responsibilities extend far beyond filling prescriptions, especially in recent years.

Good communication is perhaps more important in healthcare than in any other field. Quality care only happens when providers, clinicians and pharmacies all communicate clearly and effectively with the patient, with other healthcare providers and, most importantly, within their own teams.

Pharmacy technicians are an indispensable part of the pharmacy team. Without them, pharmacists would be overwhelmed and business would slow to a crawl. An overworked pharmacist is not only more likely to get burned out, but also to commit medication errors that can put patients at serious risk.

Controlled substance abuse is an ongoing challenge for medical professionals. The opioid crisis has lasted for well over a decade with no end in sight, and even when it’s eventually brought under control, other controlled substances will still have recreational appeal.

In this webinar, we provide administrators a brief overview of the NHA suite of pharmacy technician product solutions.