Electronic health records (EHRs) gained widespread use in the mid-2000s, when the HITECH Act gave providers a financial incentive to switch from paper charts. Now, EHRs are ubiquitous in healthcare; a report from January 2020 found that 95% of hospitals use EHR technology.

As the demand for EHR technology has increased, so has the supply: in 2017, there were more than 1,100 EHR systems available to providers. No two EHRs are exactly alike, and each system has its own processes and quirks that staff need to master. Today, we’re going to examine the most common EHR mistakes your staff is probably making—and how they impact your bottom line.