As part of our ongoing commitment to support allied health educators and employers, we at the National Healthcareer Association (NHA) are excited to share our latest 2024 Industry Outlook Report. This report is more than just a collection of statistics; it's a compass that guides you through the ever-changing landscape of healthcare.

Today’s medical assistant (CCMA) is challenged with an onslaught of information and more regularly challenged to solve increasingly complex issues than ever before.

Medical administrative assistants (CMAAs) work directly with their patients every day and make a real difference in the quality of care their patients receive. These allied health professionals perform administrative tasks that help healthcare offices run smoothly, and play an important role in the patient experience as they are usually the patient’s first point of contact.

Here are some of the top skills employers seek to succeed as a medical administrative assistant.

 Ready to master the technical and job-ready knowledge that’s demanded in this important healthcare role? MA SkillsBuilder™: Admin can help develop key skills to handle front and back-office responsibilities.

Certified Clinical Medical Assistant (CCMA) and Certified Medical Administrative Assistant (CMAA) are credentials that show employers that you’re qualified to fill the role of a medical assistant or medical administrative assistant. However, there are distinct differences between these two NHA certifications — and strong reasons to achieve both.