--- title: A blog for NHA Employers and Educators | Vantage Point description: Vantage Point | Learning + Leading Blog by NHA --- [![Learning-Leading-Logo2](https://info.nhanow.com/hs-fs/hubfs/Learning-Leading-Logo2.jpg?width=360&name=Learning-Leading-Logo2.jpg "Learning-Leading-Logo2")](https://info.nhanow.com/learning-leading-blog) - [Trends & Data](https://info.nhanow.com/learning-leading-blog/tag/trends-data) - [Trends & Data](https://info.nhanow.com/learning-leading-blog/tag/trends-data) - Access - [access 2021](https://info.nhanow.com/learning-leading-blog/tag/access-2021) - [access 2020](https://info.nhanow.com/learning-leading-blog/tag/access-2020) - [access 2019](https://info.nhanow.com/learning-leading-blog/tag/access-2019) - [access 2018](https://info.nhanow.com/learning-leading-blog/tag/access-2018) - [access 2017](https://info.nhanow.com/learning-leading-blog/tag/access-2017) - [Vantage Point](https://info.nhanow.com/learning-leading-blog/tag/vantage-point) - [Allied Advocacy](https://info.nhanow.com/learning-leading-blog/tag/allied-advocacy) - [In Practice](https://info.nhanow.com/learning-leading-blog/tag/in-practice) - [Webinars](https://info.nhanow.com/nha-resource-center) - ##### [CPhT](https://info.nhanow.com/learning-leading-blog/topic/cpht) - ##### [Pharmacy Technicians](https://info.nhanow.com/learning-leading-blog/topic/pharmacy-technicians) - ##### [Vantage Point](https://info.nhanow.com/learning-leading-blog/topic/vantage-point) - ##### [Professional Skills](https://info.nhanow.com/learning-leading-blog/topic/professional-skills) # [Communication: An Essential Skill for Pharmacy Technicians](https://info.nhanow.com/learning-leading-blog/communication-an-essential-skill-for-pharmacy-technicians) - February 7, 2022 - - - ![FullBleed.jpg](https://cdn2.hubspot.net/hub/3365024/hubfs/FullBleed.jpg?width=2500&height=1007&name=FullBleed.jpg) - [CPhT](https://info.nhanow.com/learning-leading-blog/tag/cpht) - [Pharmacy Technicians](https://info.nhanow.com/learning-leading-blog/tag/pharmacy-technicians) - [Vantage Point](https://info.nhanow.com/learning-leading-blog/tag/vantage-point) - [Professional Skills](https://info.nhanow.com/learning-leading-blog/tag/professional-skills) # [Communication: An Essential Skill for Pharmacy Technicians](https://info.nhanow.com/learning-leading-blog/communication-an-essential-skill-for-pharmacy-technicians) Good communication is perhaps more important in healthcare than in any other field. Quality care only happens when providers, clinicians and pharmacies all communicate clearly and effectively with the patient, with other healthcare providers and, most importantly, within their own teams. - March 9, 2021 | - National Healthcareer Association - [CPhT](https://info.nhanow.com/learning-leading-blog/tag/cpht) - [Pharmacy Technicians](https://info.nhanow.com/learning-leading-blog/tag/pharmacy-technicians) - [Vantage Point](https://info.nhanow.com/learning-leading-blog/tag/vantage-point) # [Why Self-Management Skills Are Vital for Pharmacy Technicians](https://info.nhanow.com/learning-leading-blog/why-self-management-skills-are-vital-for-pharmacy-technicians) Pharmacy technicians are an indispensable part of the pharmacy team. Without them, pharmacists would be overwhelmed and business would slow to a crawl. An overworked pharmacist is not only more likely to get burned out, but also to commit medication errors that can put patients at serious risk. - August 27, 2020 | - National Healthcareer Association - [Vantage Point](https://info.nhanow.com/learning-leading-blog/tag/vantage-point) # [3 Key Takeaways From the 2020 CECU Virtual Conference](https://info.nhanow.com/learning-leading-blog/key-takeaways-from-virtual-cecu-conference-0) In the era of COVID-19, virtual events and conferences are supporting health educators, encouraging them to keep learning and adapting to our current normal.  [The 2020 Career Education Colleges and Universities Virtual Convention](https://www.career.org/convention.html)offered an opportunity to grow from each other’s experience, as well as that of industry experts. Among the highlights, two informative panel discussions led by the CECU President and CEO Steve Gunderson explored the future of postsecondary career education and what work may look like post-pandemic. ### Here are three overarching conference themes - Stackable programs and credentials - Strengthening school and employer relationships - Accessibility and flexibility - August 1, 2020 | - National Healthcareer Association - [CPhT](https://info.nhanow.com/learning-leading-blog/tag/cpht) - [Pharmacy Technicians](https://info.nhanow.com/learning-leading-blog/tag/pharmacy-technicians) - [Vantage Point](https://info.nhanow.com/learning-leading-blog/tag/vantage-point) # [Controlled Substances Training for Pharmacy Technicians](https://info.nhanow.com/learning-leading-blog/controlled-substances-training-for-pharmacy-technicians) Controlled substance abuse is an ongoing challenge for medical professionals. The opioid crisis has lasted for well over a decade with no end in sight, and even when it’s eventually brought under control, other controlled substances will still have recreational appeal. - July 30, 2020 | - National Healthcareer Association - [Vantage Point](https://info.nhanow.com/learning-leading-blog/tag/vantage-point) # [How to Encourage Patients to Take COVID-19 Seriously](https://info.nhanow.com/learning-leading-blog/how-to-encourage-patients-to-take-covid-19-seriously) While the medical and science community continues to deepen its understanding of the novel coronavirus, the most effective prevention strategies are in the hands of patients. Washing hands, social distancing, wearing a mask in public, disinfecting frequently-touched surfaces, and reviewing personal risk are all behaviors that can help [reduce patients' risk of COVID-19](https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention.html). - July 9, 2020 | - National Healthcareer Association - [Pharmacy Technicians](https://info.nhanow.com/learning-leading-blog/tag/pharmacy-technicians) - [Vantage Point](https://info.nhanow.com/learning-leading-blog/tag/vantage-point) # [Overcoming Math Anxiety: A Guide for Educators](https://info.nhanow.com/learning-leading-blog/overcoming-math-anxiety-a-guide-for-educators) **“I’m no good with numbers.”** **“I’m more of a language person.”** **“Math just never clicked for me.”** As an educator, you’ve no doubt heard some variation of these from learners throughout your career. You might think of them as excuses; after all, nobody is born knowing how to do math. Some people pick it up more quickly than others, but with a bit of practice anyone can learn, right? - July 2, 2020 | - National Healthcareer Association - [Vantage Point](https://info.nhanow.com/learning-leading-blog/tag/vantage-point) # [Training Workers to Be Healthcare Superheroes Starts with Soft Skills](https://info.nhanow.com/learning-leading-blog/training-healthcare-workers-to-be-superheroes-starts-with-soft-skills) Some healthcare employers now prioritize soft skills as **more** essential traits for new hires to have than clinical knowledge or technical skills. **Are the healthcare workers in your training program prepared to leverage interpersonal skills in the medical field for the best patient outcomes?** The line between soft skills versus hard skills in healthcare is blurry, and some employers are putting more emphasis on the soft skills during the interview process. - June 17, 2020 | - National Healthcareer Association - [Vantage Point](https://info.nhanow.com/learning-leading-blog/tag/vantage-point) - [CEHRS](https://info.nhanow.com/learning-leading-blog/tag/cehrs) # [5 Common EHR Mistakes Your Staff Makes (and What They’re Costing You)](https://info.nhanow.com/learning-leading-blog/5-common-ehr-mistakes-your-staff-is-making-and-what-theyre-costing-you) Electronic health records (EHRs) gained widespread use [in the mid-2000s](https://www.elationhealth.com/clinical-ehr-blog/history-ehrs/), when the HITECH Act gave providers a [financial incentive](https://www.hipaajournal.com/what-is-the-hitech-act/) to switch from paper charts. Now, EHRs are ubiquitous in healthcare; a report from January 2020 found that [95% of hospitals](https://www.ormanagement.net/Web-Only/Article/12-19/Study-Quantifies-Time-Spent-On-Electronic-Health-Records/57063) use EHR technology. As the demand for EHR technology has increased, so has the supply: in 2017, there were [more than 1,100](https://cliniciantoday.com/why-are-there-so-many-ehr-systems-analyzing-a-bloated-market/) EHR systems available to providers. No two EHRs are exactly alike, and each system has its own processes and quirks that staff need to master. Today, we’re going to examine the most common EHR mistakes your staff is probably making—and how they impact your bottom line. - June 11, 2020 | - National Healthcareer Association - [Vantage Point](https://info.nhanow.com/learning-leading-blog/tag/vantage-point) # [How Soft Skills Impact Healthcare Practices](https://info.nhanow.com/learning-leading-blog/how-soft-skills-impact-healthcare-practices) Organizations in every industry, including healthcare, now recognize the importance of [building essential soft skills in their employees](https://info.nhanow.com/learning-leading-blog/an-absence-of-essential-skills-in-todays-healthcare) to harness the broader business benefits. Commonly referred to as “people” skills, essential skills or interpersonal skills, soft skills and attributes are just as critical to success. In fact, ten of the sixteen *‘crucial proficiencies in the 21st century’* identified by the [World Economic Forum](https://widgets.weforum.org/nve-2015/chapter1.html) are non-technical. To help you have a better understanding of the true impact of soft skills in healthcare, we’re sharing research on some of the most important soft skills that healthcare workers need to master. - June 4, 2020 | - National Healthcareer Association - [Vantage Point](https://info.nhanow.com/learning-leading-blog/tag/vantage-point) - [COVID](https://info.nhanow.com/learning-leading-blog/tag/covid) # [The CARES Act: What It Means for the Allied Health Education Industry](https://info.nhanow.com/learning-leading-blog/the-cares-act-what-it-means-for-the-allied-health-education-industry) **If you’re an allied health educator concerned about the impact of COVID-19 on higher education, you’re not the only one.** According to a survey by the Strada Education Network, [a majority of employees in the education industry believe that the pandemic will affect them personally for six months or more.](https://www.insidehighered.com/news/2020/05/07/hospitality-workers-take-big-employment-hit-survey-finds-and-most-workers-prefer?utm_source=Inside+Higher+Ed&utm_campaign=6c3642b31d-DNU_2019_COPY_02&utm_medium=email&utm_term=0_1fcbc04421-6c3642b31d-197652365&mc_cid=6c3642b31d&mc_eid=6a98eb7ae9)Higher education has been hit hard by COVID-19, including allied health education. Postsecondary educators and students are worried, and many allied health educators are concerned that [over 350,000 fewer students renewing their FAFSA for the 2020-21](https://www.insidehighered.com/quicktakes/2020/05/07/steep-decline-fafsa-renewals?utm_source=Inside+Higher+Ed&utm_campaign=6c3642b31d-DNU_2019_COPY_02&utm_medium=email&utm_term=0_1fcbc04421-6c3642b31d-197652365&mc_cid=6c3642b31d&mc_eid=6a98eb7ae9)[cycle](https://www.insidehighered.com/quicktakes/2020/05/07/steep-decline-fafsa-renewals?utm_source=Inside+Higher+Ed&utm_campaign=6c3642b31d-DNU_2019_COPY_02&utm_medium=email&utm_term=0_1fcbc04421-6c3642b31d-197652365&mc_cid=6c3642b31d&mc_eid=6a98eb7ae9) points to trouble ahead. - May 20, 2020 | - National Healthcareer Association - [Vantage Point](https://info.nhanow.com/learning-leading-blog/tag/vantage-point) - [access 2020](https://info.nhanow.com/learning-leading-blog/tag/access-2020) # [A Human Solution for the Complex Electronic Health Record](https://info.nhanow.com/learning-leading-blog/a-human-solution-for-the-complex-electronic-health-record) For current NHA certification holders, [log into your NHA account](https://certportal.nhanow.com/) and complete the CE activity associated with this article. - May 6, 2020 | - Virginia Ferrari, MHA, CMAA, CEHRS [All posts](https://info.nhanow.com/learning-leading-blog/all) [Next](https://info.nhanow.com/learning-leading-blog/tag/vantage-point/page/2) ![email](https://cdn2.hubspot.net/hub/3842749/hubfs/email.png?width=100&height=104&name=email.png "email") ### SUBSCRIBE TO OUR BLOG [![215-NHA-HS-Q126-industry-outlook-landing-page-cta](https://no-cache.hubspot.com/cta/default/1430252/interactive-162299408719.png)](https://info.nhanow.com/hs/cta/wi/redirect?encryptedPayload=AVxigLJZEKM%2F6teSXR7vWPvtePK3eQ9HUy5ys%2FhBk3AfPf5j%2F4HyZa9H4ks7RQ4l1sSMxbXQdJ%2FE6EL%2FiJqEHH4vV3uk%2BGiEfz%2F%2FPB9pmwRIltz0gSdZxYaqfBsmXw%2BMNVaMN0PG3yQdfGuvLk0NGF%2BlVYFrFrXSFGx%2BtWsTNVEBJ8D3UqA%3D&webInteractiveContentId=162299408719&portalId=1430252) ## Most Popular - Aug 25, 2026, 3:20:50 PM | - National Healthcareer Association ### [Teaching Students to Think, Not Just Prompt: AI Best Practices for Allied Health Educators](https://info.nhanow.com/learning-leading-blog/teaching-students-to-think-not-just-prompt-ai-best-practices-for-allied-health-educators) - Jul 27, 2026, 1:18:08 PM | - John Wolfe ### [How Allied Health Roles are Evolving to Meet Healthcare Demand](https://info.nhanow.com/learning-leading-blog/how-allied-health-roles-responsibilities-are-evolving-to-meet-healthcare-demand) - Jun 22, 2026, 3:07:58 PM | - John Wolfe ### [From Classroom to Clinic: How NHA SkillsBuilder Learning Resources Close the Gap and Keep Students Coming Back](https://info.nhanow.com/learning-leading-blog/from-classroom-to-clinic-how-nha-skillsbuilder-learning-resources-close-the-gap-and-keep-students-coming-back) ![email](https://cdn2.hubspot.net/hub/3842749/hubfs/email.png?width=100&height=104&name=email.png "email") ### SUBSCRIBE TO OUR BLOG ## Recommended for you [![nha-logo-abbreviated](https://info.nhanow.com/hs-fs/hubfs/brand-resources/logos/nha-logo-abbreviated.png?width=350&name=nha-logo-abbreviated.png "nha-logo-abbreviated")](https://nhanow.com) - [For Secondary Educators](https://www.nhanow.com/secondary-educators) - [For Post-Secondary Educators](https://www.nhanow.com/postsecondary-educators) - [For Employers](https://www.nhanow.com/employers) - [Industry Advocacy](https://www.nhanow.com/about-nha/industry-advocacy) - [About NHA](https://www.nhanow.com/about-nha) - [News Center](https://info.nhanow.com/mediacenter) - [Learning + Leading Blog](https://info.nhanow.com/learning-leading-blog) - [Help Center](https://www.nhanow.com/resources/support/help-center) - [NHA FAQ’s](https://info.nhanow.com/faqs) - [Privacy Policy](https://auth.nhanow.com/policy.html) - [Terms of Use](https://www.nhanow.com/terms-of-use) - [Notice to California Residents](https://auth.nhanow.com/policy.html#privacy_information_ca) Copyright© 2024 National Healthcareer Association. 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