Care + Career

Medical administrative assistants keep healthcare offices running smoothly. They interact often with both healthcare professionals and patients, making soft skills essential. , According to our recent survey of employers for the 2020 Industry Outlook. the top three most important soft skills for medical administrative assistants are professionalism, dependability, and verbal communication. 

Keep reading to discover why these skills are important, and how you can work to improve upon them to assist your career.

One of our priorities at NHA is to provide information and resources to support frontline healthcare workers like medical administrative assistants on their career journey. We recently surveyed 171 healthcare employers to gain insights and trends related to the role of medical administrative assistant to carry us into 2020 and beyond.