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Care + Career

Resources, news and fun for NHA certification candidates and alumni.

New CE Series: Why Customer Service Matters in Healthcare

When you think of customer service, what's the first thing that comes to mind?

A long line of customers waiting to return retail items? A complaint to a manager of a restaurant for a long wait? 

How about healthcare?

If healthcare doesn't quickly come to mind when you think of customer service, it will after you read our newest addition to the Continuing Education (CE) Content Library: "Why Customer Service Matters in Health Care". 

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My Life as a Pharmacy Technician


Authored by Jeremy Sasser, Pharmacy Content Strategist

During my career, the practice of pharmacy has changed … A LOT. In honor of Pharmacy Technician Day I am going to share my journey into the profession.

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How Medical Assistants Can Celebrate MAR Week With Their Peers

Medical Assistants Recognition Week (MAR Week) celebrated the third full week in October (Oct. 15-19, 2018), is a time to celebrate your hard work, dedication and compassionate care. Your ordinary is extraordinary, and we hope that as a healthcare professional you celebrate your achievements, as well as the achievements of your peers. Here are some ideas to help you lift up and celebrate your fellow MAs so that they can feel seen and appreciated.

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