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Care + Career

Resources, news and fun for NHA certification candidates and alumni.

Transforming the Patient Experience through Health Coaching

Most organizations are taking new and alternative approaches to address overwhelmed practitioners and frustrated patients who suffer from chronic conditions. A new model of healthcare being introduced into primary care practices uses a team-based approach and relies widely on health coaches to support the patient and the provider. Health coaches offer support and guidance to the patient transforming their experience and overall wellness.

In this video presentation, Jessica Langley, Executive Director of Education and Advocacy for NHA, discusses the benefits of health coaching, as well as opportunities for MAs to expand their role, by offering the provider a greater level of support, while working alongside patients and families to become more proactive in their healthcare.                                                


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Planting Roots in Team-Based Care: From People to Practice


Has your organization planted roots in a team-based care delivery model? Whether you’re working towards transitioning to a team-base care model, or you’ve made the transition but you’re looking for solutions to unify your team to operate as efficiently and effectively as possible, then this session could be just what you and your organization are searching for.                                 


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Immunization Series: From Childhood to Adulthood

Vaccinations help protect children and adults from diseases. Which ones are given when? What happens if a child gets off schedule?

Our latest Continuing Education (CE) series features three separate interactive modules which include immunizations given during different age intervals, types of immunity, barriers to vaccination and more.

Certificate holders can pick and choose which modules they are interested in based on their area of specialty. Each module is freestanding which means you don’t need one module to move onto the next.


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Mental Health Series

Expert sources report our country is experiencing a mental illness epidemic. As an allied health professional, what can you do to positively impact the mental health crisis?  In this series, you will take a close-up look at depression, bipolar disorder and suicide prevention. Being educated about the cause and management of mental illnesses will help you to serve as an advocate for prevention services, early identification, integrated services, and ongoing care.


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Current Issues in Medical Billing

"The medical billing and coding profession is dependent on detailed knowledge of complex billing, coding, and reimbursement information. Success requires both critical thinking skills and ongoing education to keep up with the latest industry requirements. Medical billing and coding professionals need to be savvy about payer specific requirements, billing challenges, changing legislation, and be able to understand the different reimbursement methods”. All of these topics are discussed in the latest NHA CE article, “Current Issues in Medical Billing". 


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New Year, New 2019 Coding Updates, New CE Series!

You know how the saying goes: New year, new coding updates!

Maybe that's not the first thing you thought of when you rang in 2019, but now that the holidays have ended it's time to get back into career mode and inform yourself about the coding changes so you'll be ready when they go into effect. 

At NHA, we strive to bring you the latest information you need to succeed in your healthcare career. We know that in healthcare, changes are happening fast, which is why NHA requires CE credits to maintain certification. We work with some of the industry's top experts to author CE content and provide you access to the information you need to know now. For our latest CE series, Michelle Green, MPS, RHIA, FAHIMA, CPC SUNY Distinguished Teaching Professor, shares what you need to know about 2019 Coding Updates.


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How to be Seen as a Thought Leader in Your Job

Does your team look to you for answers? Do patients seek and trust your expertise? Have you ever thought of yourself as an information pioneer, trailblazer or market disruptor? If you answered yes, chances are you could be seen as a thought leader on your team or within your organization.

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New CE Series: Why Customer Service Matters in Healthcare

When you think of customer service, what's the first thing that comes to mind?

A long line of customers waiting to return retail items? A complaint to a manager of a restaurant for a long wait? 

How about healthcare?

If healthcare doesn't quickly come to mind when you think of customer service, it will after you read our newest addition to the Continuing Education (CE) Content Library: "Why Customer Service Matters in Health Care". 

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New CE series provides latest developments in trending medication topics

Pharmacy news has recently hit major media outlets. From prescription drug prices to the opioid epidemic, all you need to do is turn on the TV to see that these topics aren't only impacting the healthcare community. But what, as healthcare professionals, do we need to know and do? 

Information in this series may be beneficial to those working in the pharmacy space, hospitals or in medical offices.


At NHA, we strive to bring you the latest information you need to succeed in your healthcare career. We know that in healthcare, changes are happening fast, which is why NHA requires Continuing Education (CE) credits to maintain certification. We work with some of the industry's top experts to author CE content and provide you access to the information you need to know now.

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Mental health, infertility, wound care & bone health: New CE series features trending topics

As an allied health professional, you have to wear many hats. The patients you help come from various life experiences and are dealing with completely different situations, so it's important to have a broad understanding of their health situation. 

Our newest Continuing Education (CE) content series features trending topics that are affecting almost every healthcare facility — mental health, infertility, wound care and bone health. 

  • Infertility
    Did you know that between 5 and 15% of women in the United States struggle to get pregnant?  In fact, the World Health Organization named infertility in women as the 5th highest serious global disability. Read this article to find out about the various types of infertility, identify common causes of infertility, learn symptoms associated with infertility, as well as medications and other treatments that are most effective for treating infertility. 
  • Wound Care Treatment and Management Guidelines
    Wound care is a multi-billion dollar industry and advanced wound care is one of the fastest-growing segments in US health care. This article will describe the components of effective wound care, differentiate types of wounds, explain the various stages of wounds and wound healing, list factors that delay wound healing and list essential principles of wound healing.
  • The Skeletal System
    Taking active steps to improve and sustain bone health will help to improve the patients’ quality of life well into late adulthood.  This article will include a review of the skeleton, go through the phases of bone development, discuss different types of bone fractures and diseases, and discuss how to keep bones healthy.
  • Mental Health: Bridging the Gap
    This article illustrates the growing need for mental health care, investigates the gaps in providing services, and explores the use of behavioral health integration as a creative way to meet clients’ needs and deliver care in a cost effective manner.   


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