Care + Career

Resources, news and fun for NHA certification candidates and alumni.

NEW CE: The Role of the Patient Care Tech in the Cardiac Care or Cardiac Telemetry Unit


As a patient care technician, you know that “busy” can be an understatement for almost any inpatient setting. When it comes to Coronary Care, also known as Cardiac Step Down or Cardiac Telemetry Units, this is especially true. Specializing in this area of inpatient care is incredibly hard work, but it is equally rewarding. Constant vigilance is required, but the results are rewarding.

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This is the No. 1 Soft Skill Medical Assistants Need

The medical assistant spends a lot of time with patients, making soft skills essential to patient interactions and patient satisfaction. In our recent survey of employers in the 2020 Industry Outlook, the soft skill that's most important for medical assistants to possess is professionalism. It's also one of the most lacking.

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NEW CE: Osteoporosis in an Aging Population

Osteoporosis is the most common bone disease in humans and represents a serious health problem, especially for people over the age of 70. The primary characteristic of this chronic disease is a decrease in bone mineral density (BMD), caused by the body’s metabolic changes later in life.

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Should You Consider Stacking an EHR Specialist Certification?

Since the pandemic, there's been an increased trend to stack credentials. One program has seen a 14-fold increase since early March alone. The ability to earn a credential in a few short months and improve hiring potential is drawing people toward this trend as the job market becomes increasingly unstable. In the healthcare industry, one certification that can be a beneficial skill builder and adds a lot of value when combined with other credentials is the Certified Electronic Health Records Specialist (CEHRS).

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NEW CE: Coding Updates—Telehealth Services, Evaluation & Management, and Opioid Use Disorder

With an ever-evolving healthcare system, certified medical billing and coding professionals have to stay on top of changing codes, practices, and regulations. Telehealth Services Coding, CPT Evaluation and Management Code and Guideline Changes for 2021, and Opioid Use Disorder Coding provide you with three opportunities to earn continuing education credits, showing your commitment to your healthcare career and patient care.

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Top 3 Soft Skills Phlebotomy Technicians Need to Possess

Phlebotomy technicians must have foundational knowledge and skills, sometimes called hard skills, to draw blood and perform related tasks. As an important member of the care team, it's also essential that professionals in this role exhibit strong soft skills. In our recent survey of employers in the 2020 Industry Outlook, the most important soft skills for phlebotomy technicians include professionalism, dependability, and verbal communication.

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How to Set Yourself Apart During a Healthcare Job Search


Whether you’re just entering the work force or you’re hunting for a new job, standing out at each stage of the journey is key for increasing your chances of success. So, how do you set yourself apart among a stack of resumes? Show that your training and experience is backed by the most important essential soft skills for the role.

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EKG Technician Career & Salary Outlook in 2020

As healthcare evolves, we're always working to gain insights to help future and current frontline healthcare workers like EKG technicians access a better future. We recently surveyed hundreds of healthcare employers in search of information to help you on your path to success as an aspiring or current EKG technician. We shared a summary of our findings in the 2020 Industry Outlook, now available for download as a PDF. Download your copy today from this year's edition of accessTM: an allied health industry journal.

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NEW CE: Healthy Lifestyles for Geriatrics

Why is a healthy lifestyle so important for older adults?

Today, many people are living longer lives, but often with chronic diseases that can truly impact the quality of those extra years. Cardiovascular disease, diabetes, high blood pressure (hypertension), arthritis, and osteoporosis are among the most common health concerns for seniors but getting a diagnosis can provided much-needed motivation to take action.

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Patient Care Technician Job Insights and Trends for 2020

Working in the frontlines of healthcare, patient care technicians (CPCT/A) assist nurses and other medical professionals. They keep close tabs on patients, and help them with basic needs, perform safety checks, check their vitals, and more.

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