When you think of customer service, what's the first thing that comes to mind?
A long line of customers waiting to return retail items? A complaint to a manager of a restaurant for a long wait?
How about healthcare?
If healthcare doesn't quickly come to mind when you think of customer service, it will after you read our newest addition to the Continuing Education (CE) Content Library: "Why Customer Service Matters in Health Care".
During my career, the practice of pharmacy has changed … A LOT. In honor of Pharmacy Technician Day I am going to share my journey into the profession.
Every October, Medical Assistants Recognition Week celebrates medical assistants who are at the heart of healthcare. From October 15-19, 2018, employers and educators of medical assistants have an opportunity to honor the contributions these valuable healthcare professionals make in the lives of their patients, healthcare teams and greater community. Here are a few ideas of ways to observe MAR Week in your office or classroom.
Medical Assistants Recognition Week (MAR Week) celebrated the third full week in October (Oct. 15-19, 2018), is a time to celebrate your hard work, dedication and compassionate care. Your ordinary is extraordinary, and we hope that as a healthcare professional you celebrate your achievements, as well as the achievements of your peers. Here are some ideas to help you lift up and celebrate your fellow MAs so that they can feel seen and appreciated.
Pharmacy news has recently hit major media outlets. From prescription drug prices to the opioid epidemic, all you need to do is turn on the TV to see that these topics aren't only impacting the healthcare community. But what, as healthcare professionals, do we need to know and do?
Information in this series may be beneficial to those working in the pharmacy space, hospitals or in medical offices.
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At NHA, we strive to bring you the latest information you need to succeed in your healthcare career. We know that in healthcare, changes are happening fast, which is why NHA requires Continuing Education (CE) credits to maintain certification. We work with some of the industry's top experts to author CE content and provide you access to the information you need to know now.
Putting in the time, effort and resources to earn an NHA certification can say something about your character and your capabilities. But how do you let people (especially hiring managers) know about your hard work and meaningful achievement?
We put together some tips to help you talk about your certification — both on your resume and in an interview — to empower you to make the most of your NHA certification.
We’re pleased to announce the recipient of the Spring 2018 NHA Career Bridge Scholarship, Julie Pham, CPhT.
Choosing an allied health certification provider is a decision that should be made carefully and with intention. After all, it is your career you are talking about. As you research your options, use these seven criteria to give you a clear picture of which provider may be best for you.
1. Accreditation: Certifications should be recognized and respected by an
accrediting body, not just a certificate of program completion. Look for the stamp of approval from a national accreditor such as The National Commission for Certified Agencies (NCCA). It sets standards to ensure that certification programs and their exams meet national industry expectations.
As an allied health professional, you have to wear many hats. The patients you help come from various life experiences and are dealing with completely different situations, so it's important to have a broad understanding of their health situation.
Our newest Continuing Education (CE) content series features trending topics that are affecting almost every healthcare facility — mental health, infertility, wound care and bone health.
Career & Technical Education (CTE) in high schools is gaining momentum, and it’s easy to see why. It’s been proven to reduce dropout rates, increase graduation rates and even increase the likelihood of graduates going on to further their education after high school.*
Plus, the demand for healthcare continues to rise. Getting students career-ready earlier can help students gain employment upon graduation. And if they want to further their education, that job not only can help support their tuition, but can also give them real-world healthcare experience to help them on their career journey.
There’s no arguing that CTE works, and that health science in high schools is needed. But what makes a health science program successful?