The top three most important soft skills for billing & coding specialists are professionalism, dependability, and critical thinking, according to a recent survey of employers for our 2020 Industry Outlook. These three soft skills were also identified as the most lacking, presenting an opportunity for growth for current and future billing & coding specialists who want to work toward personal and professional growth.
As a patient care technician, you know that “busy” can be an understatement for almost any inpatient setting. When it comes to Coronary Care, also known as Cardiac Step Down or Cardiac Telemetry Units, this is especially true. Specializing in this area of inpatient care is incredibly hard work, but it is equally rewarding. Constant vigilance is required, but the results are rewarding.
The medical assistant spends a lot of time with patients, making soft skills essential to patient interactions and patient satisfaction. In our recent survey of employers in the 2020 Industry Outlook, the soft skill that's most important for medical assistants to possess is professionalism. It's also one of the most lacking.
Osteoporosis is the most common bone disease in humans and represents a serious health problem, especially for people over the age of 70. The primary characteristic of this chronic disease is a decrease in bone mineral density (BMD), caused by the body’s metabolic changes later in life.
Since the pandemic, there's been an increased trend to stack credentials. One program has seen a 14-fold increase since early March alone. The ability to earn a credential in a few short months and improve hiring potential is drawing people toward this trend as the job market becomes increasingly unstable. In the healthcare industry, one certification that can be a beneficial skill builder and adds a lot of value when combined with other credentials is the Certified Electronic Health Records Specialist (CEHRS).
With an ever-evolving healthcare system, certified medical billing and coding professionals have to stay on top of changing codes, practices, and regulations. Telehealth Services Coding, CPT Evaluation and Management Code and Guideline Changes for 2021, and Opioid Use Disorder Coding provide you with three opportunities to earn continuing education credits, showing your commitment to your healthcare career and patient care.
Phlebotomy technicians must have foundational knowledge and skills, sometimes called hard skills, to draw blood and perform related tasks. As an important member of the care team, it's also essential that professionals in this role exhibit strong soft skills. In our recent survey of employers in the 2020 Industry Outlook, the most important soft skills for phlebotomy technicians include professionalism, dependability, and verbal communication.