Most organizations are taking new and alternative approaches to address overwhelmed practitioners and frustrated patients who suffer from chronic conditions. A new model of healthcare being introduced into primary care practices uses a team-based approach and relies widely on health coaches to support the patient and the provider. Health coaches offer support and guidance to the patient transforming their experience and overall wellness.
In this video presentation, Jessica Langley, Executive Director of Education and Advocacy for NHA, discusses the benefits of health coaching, as well as opportunities for MAs to expand their role, by offering the provider a greater level of support, while working alongside patients and families to become more proactive in their healthcare.