Care + Career

      Resources, news and fun for NHA certification candidates and alumni.

      Why Become a Certified Billing & Coding Specialist? (CBCS)

      The healthcare industry is dynamic, complex, and constantly evolving to meet the needs of patients, families and communities served. When exploring careers within this exciting field, you will quickly realize there are MANY rewarding, interesting, and fulfilling paths to consider.

      Long gone are the days where an interest in healthcare meant having to only choose between becoming a doctor or nurse. Quite the opposite! In an effort to pivot alongside an emerging consumerism-based environment, there has been a marked increase in professional, non-clinical roles that are essential to a care facility and/or organization’s long-term success.

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      Investing in Yourself for a Brighter Future

      As an allied health professional, your days are spent investing your expertise, energy, and compassion in the lives of the patients you serve through your clinical or administrative skills. Each interaction and task throughout your day is an opportunity to ensure that the patients you care for feel the commitment you have to your chosen career and to their experience.

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      Self-Care to Prevent Burnout

      Healthy frontline workers are one of the key components to healthy communities. In fact, healthcare workers investing in their own wellbeing is one of the greatest contributions they can make to public health.

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      COVID Coding Updates Every CBCS Should Know

      How can you stay current with the rapidly evolving medical billing codes related to COVID-19? While coding processes are continually evolving, here are a few recent changes you should be aware of to stay in-the-know:

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      EKG Technicians Need to Improve These Two Skills

      We recently surveyed healthcare employers for our 2020 Industry Outlook, and uncovered the three most important soft skills for EKG technicians: Professionalism, dependability, and verbal communication. According to employers, two of these skills are also the most lacking: Professionalism and verbal communication.

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      NEW CE: Navigating Communication and Chronic Conditions with Older Adults

      People aged 65 years and older are currently the fastest growing population in the United States and will likely account for 20% of the population by 2030. According to research, 88% of this population have at least one chronic condition, with 75% having multiple chronic conditions.

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      The Must-Have Soft Skills for Medical Administrative Assistants

      Medical administrative assistants keep healthcare offices running smoothly. They interact often with both healthcare professionals and patients, making soft skills essential. , According to our recent survey of employers for the 2020 Industry Outlook. the top three most important soft skills for medical administrative assistants are professionalism, dependability, and verbal communication. 

      Keep reading to discover why these skills are important, and how you can work to improve upon them to assist your career.

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      NEW CE: A Case Study on Inpatient Transfers

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      The Surprising Skill Employers Look for in Pharmacy Technicians

      Pharmacy technicians must possess hard knowledge and skills, which can be proven through certification. But as professionals who spend a lot of time working with patients and pharmacists, soft skills are also essential in this role. In our recent survey of employers in the  2020 Industry Outlook , the soft skill that's most important for pharmacy technicians isn't communication or professionalism—which also scored highly—but  critical thinking . Surprisingly, it's also the most lacking.
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      NEW CE: The Cardiology Unit Case Study

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