Phlebotomy technicians draw blood for tests, transfusions, donations, medical procedures, and research. This role requires both technical and soft skills—technical skills to get a successful draw and avoid preanalytical errors, and soft skills to help patients feel comfortable and safe.

This specialist position changes as healthcare evolves. Take a look at a few phlebotomy technician employment trends we uncovered in our 2020 Industry Outlook research. Be sure to download the full summary PDF at the bottom of this article for more insights!

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Patient Care Technicians/Assistants (CPCT/A) are critical in helping provide the day-to-day care that some patients require. This job requires a broad range of knowledge and skills, and is a vital role in caring for patients — especially those with chronic conditions.

Pharmacy technician employers can be grouped into four main categories: community pharmacies (retail pharmacies), specialty pharmacies, mail-order pharmacies and hospital pharmacies.

Education and certification requirements for these roles roles can largely be the same with some extra emphasis placed on specific tasks based on the working environment. However, the day-to-day tasks of a pharmacy technician in a hospital are unique to that environment.

Whether you're currently working in a community or retail pharmacy and considering making a career change, or you're working toward your CPhT certification and are trying to decide which working environment would best suit you, it's helpful to know some key differences.

Here are 5 tasks unique to pharmacy technicians working in a hospital setting.

Medical offices and hospitals rely on electronic health records (EHRs) to securely and accurately document patient information. They depend on these systems to organize patient data, medical records, and treatment histories. This information is all critical to patient safety and satisfaction, which is why tech-savvy professionals with EHR knowledge and skills are highly sought after by healthcare employers.

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Dear healthcare workers,